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One platform. Every fleet service.

SiteAudit turns device discovery, monitoring, reporting, alerts, and integrations into a connected operating model for lower cost, stronger security, and higher-value managed services.

Start with Web ReportsDiscuss your use case
Fleet visibility illustration showing connected print devices and operational data
Multi-vendor. Multi-customer. One view.
A structural operating model

Assessment becomes monitoring. Monitoring becomes action. Action becomes service.

The baseline is only the beginning. Counters, supplies, incidents, security, and customer context keep changing what the record means—and where it should go next.

Establish the record

Discover the fleet and establish a trusted baseline of devices, volumes, configuration, risk, and cost.

Keep the context current

Continue collecting counters, supplies, incidents, utilization, and device state across customer environments.

Place it where work happens

Use notifications, tickets, supply processes, billing, and connected systems without losing the device or customer context.

Compare what changed

Return to utilization, incidents, supplies, security, and customer context after the next action or review.

Primary reporting experience

Customer selection, report design, and the result stay together.

SiteAudit 8.5 brings customer selection, reusable templates, related fleet fields, browser viewing, and CSV or XLS export into one workspace.

  • Predefined templates for consistent reporting
  • Custom templates for the next review or customer
  • Inventory beside counters or consumables in a single result
  • Favorites, search, sorting, and persistent sessions
Web Reports overviewOperations guide
Web Reports column chooser used to select report columns, with Inventory, Lifetime Counters, Consumables, and Incidents field groups
Core capabilities

Everything required to understand and operate a print fleet.

Multi-vendor discovery

Discover devices across sites and networks without limiting the program to a single manufacturer.

Utilization & counters

Place workload, lifetime volume, color usage, and device capacity side by side; outliers become easier to explain.

Incidents & notifications

Recurring faults look different when model, location, volume, and recent history stay beside them.

Consumables intelligence

Toner level and estimated days remaining put time beside the supply condition.

Security visibility

Unmanaged devices, exposed services, and configuration become part of the same fleet view.

Multi-customer operations

One customer shows the detail; a hosted portfolio shows what repeats.

Reporting options by priority

Choose the experience that fits the audience.

Web Reports leads the reporting portfolio, with additional options for BI, spreadsheet workflows, and specialized analysis.

Recommended

Web Reports

Browser-based, customizable, multi-customer reporting with direct CSV and XLS export.

Executive analytics

Power BI integration

Build dashboards, trends, and customer-facing operational views.

Flexible analysis

Excel integration

Use familiar models for finance, assessment, and account workflows.

Specialized / legacy

Analyzer

Excel-based TCO and QBR workflows for teams that still require them.

Automation & integration

The report is not always the last stop.

The same device, customer, counter, supply, and incident context can continue into systems that order toner, bill customers, manage assets, and coordinate service. The SiteAudit ServiceNow Connector publishes fleet inventory and incidents straight into your CMDB — so Web Reports and ServiceNow work from the same trusted device record, a combination with strong traction in government and financial environments.

  • ServiceNow CMDB and ticketing integration via the SiteAudit ServiceNow Connector
  • Just-in-time toner ordering based on actual device condition
  • Billing integration using validated meter and device data
  • Custom connections to ERP, CRM, service desk, and partner systems
Get the ServiceNow ConnectorHow the connector works
Diagram: the SiteAudit ServiceNow Connector sends printer inventory, incidents, consumables and meter readings from SiteAudit to ServiceNow
Security & compliance

Print devices are endpoints. SiteAudit treats them that way.

Continuous security scanning, compliance-ready logging, and a FedRAMP-ready deployment posture make the print fleet part of the security program — proven in government and financial environments.

An office printer in a bright corridor beside an open network cabinet with neatly patched cables
Read · Security ports

Vulnerability & port scanning

Every discovered device is scanned for security vulnerabilities, open ports, and exposed services — on a schedule you control.

Certificates & firmware

Certificate status and firmware levels are reported beside the device record, so risk reviews start from current facts.

CISA-aligned asset visibility

SiteAudit discovers every print device on the network and flags any device that has not communicated within the designated period.

Compliance-ready logging

Activity and audit logging designed for compliance requirements — ready for review, retention, and export.

Encrypted end to end

TLS 1.2/1.3 with FIPS-compliant cryptography protects data in motion across collectors, servers, and reporting.

Independently tested

Third-party penetration tests and recurring internal security scans back every release.

Security ports referenceDeployment checklist
Deployment choice

Run SiteAudit where the customer requires it.

Use the same operating model across local, hosted, private-cloud, and government environments — and at any size, from a single site to fleets well past 50,000 devices.

Read · Deployment checklist

OnSite

Deploy within the customer environment for local control and a single-customer reporting scope.

Hosted

Operate across many customers with portfolio-level selection and reporting.

Private & government cloud

Support controlled environments with deployment and access patterns aligned to policy requirements.

Review platform requirementsReview network requirements
The business outcome

Lower fleet cost and create services customers will renew.

A first assessment may expose a capacity, utilization, supply, or security exception. Continued monitoring shows whether it moved, returned, or spread—and which reviews should not begin from scratch.

Download SiteAuditExplore partner opportunities
Optimization servicesRight-size and rebalance the fleet.
Proactive servicesRespond to incidents and supplies before disruption.
Data servicesIntegrate reporting, billing, security, and ticketing.
See the full operating model

Turn print-fleet visibility into measurable customer value.

Open Web Reports, download SiteAudit 8.5, or bring us a report, condition, or workflow that should be easier to repeat.

Talk through a use caseDownload SiteAudit 8.5