Browse
Tools
Categories

Troubleshooting

1 Cannot Access Web Reports after Upgrade

Cannot Access Web Reports after Upgrade This article provides solutions to internal server error 500. Since version 5.2, Netaphor SiteAuditâ„¢ requires .NET 4.5.1 be installed on any machine running a SiteAudit component. This required a change to the .NET…

2 New Columns Don't Appear

Occasionally, new columns are added to existing SiteAudit views. After upgrading, these new columns may not be visible on the view or in the Column Chooser. If this occurs, simply select the View > Reset Views menu option and this will reset all views.…

3 Obtaining The Netaphor Event Log For SiteAudit

Netaphor Event Log SiteAudit writes event messages to the Netaphor event log located in the Event Viewer. This log file contains information about monitoring cycles, resource consumption, and other SiteAudit functions. This event log is crucial in evaluating…

4 Printer Not Displayed in Views

Printer Not Displayed in Views Note: This article applies to version 5.4 and earlier only! All views in Netaphor SiteAuditâ„¢ contain a Status column that indicates if a printer is active or inactive. All inactive printers are hidden from SiteAudit views…

5 SiteAudit v7.5 OnSite & Hosted .NET v4.8 Framework Requirement

SiteAudit v7.5 Fails to Install/Run Due to Incorrect .NET Framework Version Microsoft .NET v4.8 Framework is a mandatory prerequisite for SiteAudit v7.5. This affects upgrading the SiteAudit Hosted Data Collection Agents (DCA) client and the Control Panel.…