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Troubleshooting

1 Obtaining The Netaphor Event Log For SiteAudit

Netaphor Event Log SiteAudit writes event messages to an event log to record information about monitoring cycles, resource consumption, and other SiteAudit functions. This event log is crucial in evaluating system performance and troubleshooting problems…

2 The Underlying Connection Was Closed

Unable to Connect to Database If the error message below appears when trying to connect to the SiteAudit database, the problem may be related to the .NET Framework and the communication security protocol. The following Microsoft article describes How to Enable…

3 Unable to Retrieve Tenant Collection from Persisted Settings

If the Hosted Client does not start automatically after installation and the error message below appears, ensure the computer system time is sync'd appropriately and shows the current time. If the system time is accurate and the error persists, then please…