Troubleshooting

1	Obtaining The Netaphor Event Log For SiteAudit Netaphor Event Log SiteAudit writes event messages to an event log to record information about monitoring cycles, resource consumption, and other SiteAudit functions. This event log is crucial in evaluating system performance and troubleshooting problems…
2	The Underlying Connection Was Closed Unable to Connect to Database If the error message below appears when trying to connect to the SiteAudit database, the problem may be related to the .NET Framework and the communication security protocol. The following Microsoft article describes How to Enable…
3	Unable to Retrieve Tenant Collection from Persisted Settings If the Hosted Client does not start automatically after installation and the error message below appears, ensure the computer system time is sync'd appropriately and shows the current time. If the system time is accurate and the error persists, then please…
4	Unsupported Browser Error During Hosted Control Panel Login Unsupported Browser Error During Hosted Control Panel Login During the Hosted login process, the SiteAudit Control Panel will launch a popup window using your browser. In some cases, the user's default browser being launched is seen as an unsupported browser…