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1 Incident History View

The Incident History view shows all incidents associated with each networked printer. Incidents in the Incident History view come from three sources: Alerts that are generated by the printer. Move Add Change events. These are entered automatically by SiteAudit.…

2 Lifetime Counters View

Lifetime Counters View The Lifetime Counters view shows up to 27 lifetime counters depending on what is supported by a printer. A color MFP printer with copy, fax and scan may provide 20 or more counters, whereas a black and white printer may provide just…

3 Problem Analysis View

The Problem Analysis view provides information about incidents that have occurred on the printer since SiteAudit started monitoring it. Columns include: Downtime - the amount of downtime associated with the incident type. Critical Errors / Pages Printed -…

4 SLA Analysis View

The SLA Analysis view provides information about SLAs (Service Level Agreements). This view shows the amount of Uptime and downtime for networked printers only. Columns include: Downtime - the percentage of time the printer is down (this is based upon the…