---
id: AA-00811
title: "Installing Microsoft Visio for Visualizer"
url: http://netaphor.com/kb/AA-00811/installing-microsoft-visio-for-visualizer
product: "Visualizer"
type: "Install & deploy"
updated: 2016-05-18
access: public
---


# Installing Microsoft Visio for Visualizer

Using the Netaphor SiteAudit Visualizer requires that Microsoft Visio be installed on the same computer where the SiteAudit Viewer is installed. Microsoft Visio 2010, 2013 and 2016 Professional and Premium versions are supported. This document describes how to determine which version of the operating system and Microsoft Visio is installed and provides instruction for installing the 64-bit version of Microsoft Visio.

Microsoft Visio Requirement for Use with SiteAudit Visualizer

There are 32-bit and 64-bit versions of Microsoft Visio. In order to use the SiteAudit Visualizer, the version of Microsoft Visio installed MUST match the operating system version. In other words, if the operating system is 32-bit, then the installed version of Microsoft Visio must be 32-bit. If the operating system is 64-bit, then the 64-bit version of Microsoft Visio must be installed.

The Microsoft Visio installer package installs the 32-bit version of the product by default.

How to Determine if Operating System is 32 or 64 bit

To determine whether your computer operating system (OS) is 32 or 64-bit version, review the System type as shown below.

![](http://netaphor.com/kb/media/AA-00811/image001.jpg)

On newer operating systems, this System information can be found by pressing the Windows key and typing *System *or by selecting the *Properties *menu item for the computer.

![](http://netaphor.com/kb/media/AA-00811/properties.png)

## Installing Microsoft Visio 64-bit Version

Microsoft Visio installs the 32-bit version by default. To install the 64-bit version of Visio, open the disk drive contents in Window Explorer. Double-click on the “x64” directory.

![](http://netaphor.com/kb/media/AA-00811/image002.jpg)

Inside the “x64” directory, run the setup.exe file.

![](http://netaphor.com/kb/media/AA-00811/image003.jpg)

## How to Determine Which Version of Microsoft Visio is Installed

In order to use the SiteAudit Visualizer, it is required that the version of Microsoft Visio matches the version of the operating system regarding 32 or 64-bit versions. Follow the steps below to determine which version of Microsoft Visio is installed.

Open Microsoft Visio and click on “Open Other Drawings”:

![](http://netaphor.com/kb/media/AA-00811/image004.jpg)

Click on “Account”.

![](http://netaphor.com/kb/media/AA-00811/image005.jpg)

Click on “About Visio”.

![](http://netaphor.com/kb/media/AA-00811/image006.jpg)

The top of the dialog indicates which version of Visio is installed and whether it is a 32-bit or 64-bit version

![](http://netaphor.com/kb/media/AA-00811/image007.jpg)