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Netaphor SiteAudit™ 6.8 Release Notes

Reference Number: AA-01038 Views: 1200 Last Updated: 10-09-2018 12:46 PM 0 Rating/ Voters

Netaphor SiteAuditâ„¢ 6.8 Release Notes

September 2018

Hardware / Software

  • SiteAudit is no longer supported on Windows 7 operating systems starting with version 6.8
  • Windows 8/8.1 mainstream support ends in January 2019 at which time SiteAudit will also cease support of this operating system
  • Hosted servers must be upgraded to version Windows Server 2016 or later and SQL Server 2016
  • Hosted Client DCAs must be upgraded to Windows 8.1 or Windows 10 operating system
  • All Hosted software must be upgraded to version 6.8

New Features

  • New security columns added to Inventory for SiteAudit OnSite, Analyzer, BackOffice Services
    • Default Credentials - indicates if the system default credentials are used to communicate with direct-connect printers
    • SNMP Version - indicates which version of SNMP is used to communicate with a device, SNMPv1, SNMPv2C or SNMPv3
    • SNMP Credentials - indicates the SNMPv3 authentication and privacy attributes for SNMPv3
    • SNMP Community - indicates which community string is used to communicate with devices over SNMPv1 and SNMPv2C
    • Open Ports - identifies open ports on a printer that may pose a security risk
  • Major infrastructure changes intended to improve performance in Enterprise organizations and Hosted solutions
    • SiteAudit uses REST API for Hosted communications and eliminates the use of WCF firewall-friendly and high-performance transports
    • Restructure of discovery and monitoring behavior which vastly improves performance in large enterprise organizations and may reduce memory consumption 
    • Restructure all WCF services to use REST include mail service, licensing service, etc.
    • Monitoring uses asynchronous APIs for scalability
    • Discovery Progress changes due to how discovery is performed will show only large incremental changes
    • Notifications have been separated from regular monitoring and is run on a 10 minute schedule
    • Change frequency at which various data is collected and evaluated. See Network Traffic Guide for details
  • Enable application settings for SiteAudit Compact
  • Improved view filtering capabilities 

Counter Changes

  • Add support for Riso counters that include: Total, B/W All, Color All, Large, Color Large, B/W Large, Small, Color Small, B/W Small, Total Usage, Color Usage, B/W Usage, A4 and various manufacturer-specific counters that appear in Raw Counters and Device Details
  • Add support for Casio counters that include: Total, B/W All, Color All, Total Usage, Color Usage, B/W Usage, A3, A4, Other
  • Add support for Canon LBP devices
  • Update counters for Oce Nederland BV counters: Total, Color All, B/W All
  • Collect counters for future updates to Fuji Xerox and KIP devices

Consumable Changes

  • Map Sharp low toner value of "Some" to 5% to allow for consumable threshold monitoring of low level
  • Map Sharp waste toner nearly full value of "Some" to 98% to allow for consumable threshold monitoring of nearly full level'
  • Extract the serial number and part number for Samsung consumables

Other Changes

  • Removed Enterprise reports from Hosted and Server administrator viewers
  • Eliminate default usage of sleep mode algorithm
  • Eliminate the Service Tester tool which had been used to test various WCF services for Hosted solutions - Since version 6.8 and later use REST, this tool is no longer necessary
  • Modify event log data entries for troubleshooting issues
  • Eliminate Netaphor mail service usage for OnSite

Notifications

  • Consumable data is now included with each notification alert. Information includes the following information when provided by the printer

  • Update notification stylesheet used for alert notifications. This includes alerts for Expedited and Resolved notifications
  • Mail service for OnSite viewers is not valid. OnSite users must specify a mail server for use with notifications/reports

Resolutions

  • Display the appropriate Konica Minolta serial number for Lexmark OEM devices regardless of which interface is in use
  • Update the Total Lifetime Counter value for Oce VarioPrint 110, 115, and 125
  • Modify Object Browser to support KIP enterprise
  • Modify Output algorithm for identifying printer as Color vs. B/W. Specific devices known to be corrected by this algorithm include
    • HP OfficeJet Pro 8600
    • Ricoh SP 3510
    • HP E60065, E62565, M608
  • Prevent allowing users to save Threshold configuration when the Minimum Time Before Recurrence is empty
  • Correct issue that prevented import of Organization Hierarchy when the last octet of the subnet mask was non-zero

Reporting Web Site

In order to run reports for the customer database, the Reporting Web Site must be configured prior to its first use. The SiteAudit Viewer must be run as administrator to perform the configuration. If this is not done,  it will not be possible to configure the database that the Reporting Web Site uses when generating reports. This behavior has not changed in SiteAudit; however, in version 6.8, no dialog appears to inform the user that the Viewer must be run as administrator. To learn how to configure the Reporting Web Site, refer to the following support article: Configuring SiteAudit to Use Reporting Web Site

How Do I Update My Notification Stylesheet

SiteAudit does not overwrite the default stylesheet that is used to tranform notification email into HTML format. The stylesheet used by SiteAudit is not overwritten during an upgrade if the file has been modified by the user. The reason for this is to avoid overwriting any customizations created by customers. Therefore, to use a new notification stylesheet, one must manually replace the existing one with the new one located in the install folder . 

  • Copy the new notification stylesheet from C:\Program Files\Netaphor\SiteAudit\Samples\en\SiteAuditAlertNotification.xsl or download it from the following support article: Customizing Notification Email
  • Replace the existing notification stylesheet located here C:\Users\Public\Public Documents\Netaphor\SiteAudit\SiteAuditAlertNotification.xsl with the new file 
  • Restart the monitoring service
  • Verify upon the next receipt of notification that consumable data is included (see example below)



SiteAudit Version 6.8 Compatibility

Due to architectural changes introduced in version 6.8, it is important that the SiteAudit Viewer, database, and DCA versions are upgraded to this version at the same time

Monitoring into a 6.8 database with an older version of the DCA can cause threshold incidents to be resolved and prevent new incidents from being created. 

Using a prior version of the SiteAudit viewer with a 6.8 or newer database, is not recommended as it is not possible to manage notification rules in this scenario.